Friday, January 27, 2017

First blog: Introduction to Construction

Hello everyone, my name is Nick and welcome to my blog. I hope as I get more practice and learn more about the marketing world, my blogs can evolve into what could be considered as a professional grade style blog. I hope through these blogs I can give insight into a world that some may or may not be so familiar with, as well as further educate myself through my research. As I progress through the semester, my knowledge will expand as will the structure and orientation of my blogs. Some topics may be more interesting to my readers than others; however, my goal is to do my best to gather the most insightful information regarding the marketing side of each given topic. I am new to the blogging world but essentially my blogs will consist of topics which I find interesting, so hopefully you will find them of interest as well!

This introductory blog will be touching upon my future career path of owning and operating my own construction company. I will provide a little background into why this topic is of interest to me and why I hope to pursue it. I was raised in a family who owned their own construction company. As time went by my uncle moved and branched out starting his own construction company in Arizona, and my sister also branched out and created her own division in the contraction world with her husband. All that is left in the initial family business is my brother and myself. My father retired when I was young, therefore I never have had the opportunity to start my own company, or should I say take over his. As I grew up playing with Tonka toys, to operating heavy machinery, I realized my passion was still the same as when I was a child, the toys just got bigger. That being said my mind has been set on developing the essential business skills required in order to efficiently own and operate my own business. One of those essential skills required is knowing how to successfully market for your business. 

In class we have discussed the four P's of marketing which is how I hope to explain how a construction company becomes successful in a world with such a large number of competitors. Without fully understanding these P's (Product, Price, Promotion, Place) you cannot be successful, so let me get started!


PRODUCT

When we think of product we think of a good, food, toy, truck, etc. However, product in construction is regarding the service which will be performed. Everyone assumes in construction it is like, build me a house, but no, that is not how it works.  There are several different types of construction. There are the builders, concrete workers, landscapers, excavation division, septic division… you get the point there is a lot. The first point of action is to decide what you will specialize in.  This does not have to be one it can be several. Below is an example of what my father specialized in as a leader in the construction world of Vermont and New York. As my father always said, “Success is specializing in being great at doing a lot of things.”

 

Now you have established your specification in which services you hope to provide to your customers.

PRICE

You have decided youe specialties, but now what do you charge? You don’t want to over charge your services yet you need to make money on the job in order to pay employees, maintain equipment, buy fuel, tools, and also have some $$$ left over! So what do you do? This is where the homework comes in. All the years you hated doing math but loved looking at knew sports equipment to buy, or truck parts, or hey, maybe even shoes or clothes. Well this is where all the love hates of school and shopping come together! You get to put your addiction to shopping and hatred of adding numbers together in one organized sheet to supply in your bid to your customer.

 

Through the bid you make a list of all the materials, equipment, man, hours, etc. that will be necessary in order to get the job done. You make phone calls to see where you can get the best prices and then when all is said and done, you create an estimate for the completion of the job. The catch to this whole pricing bid in construction is, you could have no other companies bidding against you for this job, or you could have ten others. The point is in order to win the bid, your customer has to like your price better than your competitors. Sadly, reputation is a big factor in how well your bidding goes as well. More money for better quality!


PLACE


Place plays a huge role in many things when running a company and there are several things that need to be considered.
·      Warm or cold climates
·      Population of area
·      Amount of commercial vs. residential work
·      Competitors
There are a number of things that aren’t even listed but need to be considered when thinking about places to root your company.
-Work in the winter generally slows down in colder areas. This will affect pricing and also the amount of work you receive. Many workers may need to be put on unemployment if you can’t maintain a sufficient amount of work to keep them busy.
-The population of the area plays a factor in whether or not there will be a constant steady amount of business in that particular area. Obviously with a smaller population of people there can only be so many jobs.
-If you want to mainly focus on commercial work, maybe a more urban area is where you should establish yourself.
-A huge factor in my opinion is the competitors. If you’re moving to an area that already has ten well established, successful companies it may be extremely hard for you to grow in an area with well known and reputable competition.





PROMOTION

I saved Promotion for last for a reason. Marketing is all about promoting your product or service. Without promotion there is no business! There is no success! There is no anything! When promoting you need to be specific, to the point, and appealing. When you’re out shopping for a new car you don’t see a sales person plainly saying, “This is a truck, it has four doors, it goes fast.” You don’t want to hear that because you probably won’t be buying a vehicle from him. You want to hear, “We have here a beautiful luxurious black F-250 crew cab Super duty with leather seats! It has four doors for family or an outrageous outing with the boys!” The same applies for construction. You don’t want to see a boring logo on a shirt or a brochure that says, “We dig holes, hire us.” Promoting your business should be fun and exciting. If you’re not excited just promoting your company, then why should your customers be excited about hiring you? Build yourself a reputation, talk yourself up, and make yourself desirable to your customers who are shopping to purchase you! You make yourself standout; your goal in promotion is to be the eye catcher. If you can’t put the effort into selling yourself, then why should anyone expect you to put the effort into doing his or her job? Marketing and promoting is all about showing the customer you’re hungry and you want to put a smile on their face at the end of the day. Reassurance is key, making your experience apparent is essential to good promotion in the construction world.


Marketing for your business can be done in several ways. A lot of big time construction companies have signs which they display at each jobsite they are at. Many also require employees to wear company shirts, which display the company’s logo with their phone number on it. I know when my father was in the construction business we gave our men each a few business cards to hand out to anyone and everyone in order to get the word out about us. Our goal was to be in the eye of the consumers. Everywhere you looked our logo was there; safety helmets, coffee mugs, shirts, hats, jackets, trucks, equipment, you name it and we had it. All were provided for free to our employees.  Once you have created a basin to thrive around, word of mouth can be your best friend. As I previously stated, “Success is all about creating a positive reputation.”  You don’t want customers going around saying your work quality is nothing to brag about. In this world you do not get respect given to you automatically, you have to work hard and earn it.

No comments:

Post a Comment